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IT Support London

Is your technology letting your business down? 

The best IT Support companies in London know that system uptime & performance can be the difference between a good IT Support service and a great one!

Looking for an IT Support Service that will enhance business operations in London?

We know your business is unique, and we believe the support you receive should be equally remarkable to suit your business.

Your package is built around your bespoke needs to best support the style of work you are accustomed to.

Our IT Support service supports on-site & remote IT support in London for any office-based, hybrid and or remote workforce.

"The companies that grow the most are the ones that understand the importance of investing in their team and providing them with the technology they need, so they are able to perform at their best!"

Services we offer:

All your tech needs under one roof!

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.

Is cloud right for your business? Book a call now and we can discuss the options for your business.

Total Cyber
Solutions

We can work with you to test your existing cyber security defences (network penetration testing), and use these results to implement a new strategic defence that has been properly tested and monitored for the future safeguarding of your business.

Business Phones

We have been providing tailored business communications for over 20 years. Our modern phone systems are easily adapted to suit your business.

Do your telecoms improve your Team and Customer's experience of your business??

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?

We can help them manage your IT better, plan for the future, budget, or supply hardware and cyber solutions.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time. Our broadband comes with unlimited support and we guarantee a price match of your current broadband or quote.

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.

Is cloud right for your business? Book a call now and we can discuss the options for your business.

Total Cyber
Solutions

We can work with you to test your existing cyber security defences (network penetration testing), and use these results to implement a new strategic defence that has been properly tested and monitored for the future safeguarding of your business.

Business Phones

We have been providing tailored business communications for over 20 years. Our modern phone systems are easily adapted to suit your business.

Do your telecoms improve your Team and Customer's experience of your business??

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?

We can help them manage your IT better, plan for the future, budget, or supply hardware and cyber solutions.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time. Our broadband comes with unlimited support and we guarantee a price match of your current broadband or quote.

Immediate IT Solutions for businesses in London

Our outstanding IT service includes planning and upscaling that can be altered to support your growing business.

We aim to provide you with proactive solutions so that your team can get on with their day-to-day operations we keep your IT infrastructure working seamlessly to ensure smooth operations for your entire team. 

We offer both on-site support and remote support to all employees so no matter where your team are  working from, they have peace of mind that we are there to them.

Immediate IT Support Solutions

Customer Reviews

Join our satisfied clients across London who trust us to handle their diverse IT issues.
Don't just take our word for it...

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

Find out what other people have to say...

Easy 4 Step On-Boarding Process

You could be worried about the transition to a new IT Support company. We understand this so we have created a turnkey approach to minimise your uncertainty.

For your added peace of mind, we offer a 90-day happiness guarantee because we are so confident you will be satisfied.

What's Included?

Your IT Support will always be focused on uptime. We believe in a proactive approach with regular reviews and 24/7 monitoring to prevent issues from arising.

Unlimited Support in London

Unlimited IT support with total access for every staff member

Tailored packages

A tailored service where you only pay for what you need

Online Support Portal

Easy access to our fast-response IT expertise through your own online portal client portal

Remote & Onsite Support

Our technicians will support you both remotely and onsite for all your IT needs

Regular Updates

Regular updates and reporting on uptime analysis to ensure you are getting the most out of your IT

Annual Deep dives

Annual deep dive strategy sessions with your client relationship manager to help you grow your business

Client Relationship Manager

Your own dedicated client relationship manager that will discuss solutions, troubleshoot issues and provide expert advice.

Cyber Security & Compliance

Access to a full range of experts that can help implement, maintain and look after the cyber security of your business.

Customer review Southampton

Reduce downtime and boost productivity with our exceptional IT support in London

We understand the pivotal role your IT infrastructure plays in your business success.

As technology becomes vital for daily operations, any downtime can have a devastating impact on your bottom line.

Our comprehensive IT support in London ensures that we not only fix and repair any IT issues you may encounter but also implement fail-safe measures to proactively maintain and safeguard your systems. 

Why choose Syn-Star?

We Get to Know You!

We pride ourselves on providing personalised IT Support that takes the time to understand your business from the very beginning.

When you reach out to us, you will be speaking directly with one of our friendly and knowledgeable technicians (based in the UK), who will take the time to familiarise themselves with your team and your specific requirements.

Competitive

Price is not everything, but it is an important factor!
We provide affordable solutions that never compromise on quality.
Your team will benefit from unlimited support requests, allowing us to consistently provide expert knowledge and suggestions that make the most of your IT budget.
Together, we can ensure that your business reaches its full potential with the technology you use.

Great Customer Service

Our exceptional customer service includes seamless communication within our close-knit team that has been providing a reliable structured service for over 20 years.

You will have your dedicated account management team that ensures your needs are met promptly and effectively.

Get an instant quote now for
our IT support in London

Let us provide you with an obligation-free price for switching to Syn-Star for your IT Support

Or call our sales line:

Make the smart choice in choosing the right IT Support services in London

Confidently choose Syn-Star as your IT Support provider to benefit from our complete peace of mind with our 90-day happiness guarantee. 

At Syn-Star, we quickly demonstrate our value and build trust with our clients. We aim to be your long-term partner playing a small part to help drive your business success through initiative IT solutions.

IT support providers free promise transitioning bonus

Honest Results

0 %

Tickets Resolved faster than emergency SLA!

0 %

Increase in first fix resolved than 2022

0

Out of 5 Star Customer Review

How we helped businesses like yours!

Checkout our Learning Centre

Our Partnerships

Questions we frequently get asked...

This is potentially a trick question as there is no absolute best IT support for everyone, it’s ensuring that the IT Support you choose is suited to your business and its requirements. 

Syn-Star is not your average reactive support business. We understand that when you came to this webpage seeking support, you were looking for something more. That’s why we go above and beyond to be proactive and future-proof your IT infrastructure. Our goal is to help your business thrive by leveraging the latest advancements in technology. Whether you’re expanding or adopting new technology or software, our team of experts is here to provide the technical expertise you need to take your business to the next level. IT Support is about more than just fixing computers, and with Syn-Star, you can be confident that you’re working with the technology experts who are dedicated to helping your business grow.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We believe in transparency when it comes to our pricing. Feel free to request a call back to discuss our pricing structure and what it includes. This will also give you the opportunity to get to know us better.

The answer is absolutely we can support both your remote, hybrid and office workers with ease.

We pride ourselves on our ability to provide remote support using our state-of-the-art technology. With our pane of glass technology, we can seamlessly access all the machines we support, allowing us to quickly resolve any IT issues you may encounter.

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support your Charity Organisation and contribute to your cause! As a gesture of our commitment, we are also excited to offer you a special discount, knowing that it will further benefit your organization!

If you require immediate assistance, please don’t hesitate to reach out to us right away.

You have two options: you can either request an instant callback or receive a quote for our reliable IT support.

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

Our track record as an IT provider for over 20 years speaks volumes about the dedication and expertise of our exceptional team. If you’d like to hear first hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of IT experts diligently monitors and maintains the systems and networks of your business, ensuring smooth operations and optimal performance. From conducting regular updates and maintenance tasks to resolving any issues that arise, our skilled IT support specialists are here to provide both in-person and remote assistance. You can trust us to keep your technology running smoothly so that you can focus on growing your business.

We’ve got you covered when it comes to IT support for multiple devices. Whether you have a computer, laptop, or tablet, our team is here to provide assistance and ensure that all your devices are running smoothly.

To begin the process of setting up IT Support for your business, we will first conduct a thorough review of your current technology. This will be followed by a detailed discussion about your specific requirements, which will aid us in crafting a personalised proposal just for you. If you decide to move forward with our services, we will then guide you through a seamless onboarding process that is included in the overall cost.

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IT Support Quote

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Discuss IT Support

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.