Should your IT Support Provider be Local?
25 April 2024
Do you think you need some support with your business IT but are unsure of all of the benefits that an IT company can provide to you?
Here’s our guide to what you should expect from a good IT support company.
If you are unsure how robust your IT security systems are, it is imperative that you find out sooner rather than later. penetration testing is one way we can rigorously test your cybersecurity.
All businesses rely on their IT systems and infrastructure for their day-to-day operations working without interruption, yet they are under constant threat from cyber criminals; having unprotected systems puts your business at risk of cyber attack and these operations being severely interrupted.
Penetration testing is one-way organisations like yours have been tested for any vulnerabilities in their IT security, we ensure your level meets industry standards and if not measures can be taken to deter potential cyberattacks before they happen.
Every business has some form of IT Support, although sadly just because you have an IT company or department this does not always mean the correct standards are being met. What you really need to understand is not just what your IT company does but rather what an IT company can do for your business if it is being done to the correct standards.
If you have any doubts about your current level of security, that’s completely normal, everyone wants the reassurance in knowing their systems are protected to the highest standards especially if you are paying an IT company already.
Click here to test your current security level for free and get a report outlining any possible gaps you should be aware of.
IT companies provide a wide range of services but you should understand the specific services your business will benefit from, and be able to tailor the delivery of these services to align with your business operations and processes individually to suit you.
IT is so integrated into our businesses, working with an IT company should be one of the most important investments you will make!
The correct guidance and management of your IT will ensure you are utilising your IT to its full potential and guarantee your business remains ahead of its competitors.
Thinking about what an IT company can do for your business with the services it provides, there are several deliverables that can be game-changing for your business:
When using a wide range of technology you need to ensure your IT support provider has the expertise to cover hardware, software, servers, cloud services, telecommunications, and mobile devices, to name a few.
A good IT company will also account for the fact that many workforces are rarely always based onsite and so a variety of locations and setups need to be managed.
Good IT companies provide a range of specialist services and consist of experts who can drill down into their specific areas, meaning no matter the challenge, there are the skills, knowledge and experience to manage it.
At Syn-Star we offer just that, providing an end-to-end service for all your IT needs, including:
If you would like to learn more about what Syn-Star can do for your business, why not contact us and let us perform a benchmark test so you can understand how secure your IT is to give you peace of mind?
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Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
