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IT Support Southampton

Providing bespoke IT support solutions in Southampton.

IT Support Services in Southampton

Every business is different, you shouldn’t have to settle for basic IT support. Syn-Star are a trusted partner that has been supporting many leading businesses in Southampton for more than 20 years.

We serve businesses of all sizes across the South of England, including Hampshire, West Sussex and Surrey including Southampton.

We provide reliable and effective IT solutions for businesses in Southampton. Create your own tailor-made package that takes the needs and goals of your business into account.

Services we offer:

We can support you with all of your tech needs in Southampton under one roof! No need to contact a handful of different providers, leave it to us!

Backup &
Disaster Recovery plans

Backing up your business data means that, in the event of data loss, the majority of your files can be quickly and easily recovered.

Cloud
Computing Solutions

Cloud-based computing enables your team to work from any location and still have secure access to their files.

Cyber Security
Solutions

Full cyber security support enables us to implement the latest measures to protect you from cyber threats.

Business Phones

VoIP telecoms allows you to make and receive calls using your desk phone, smartphone, or computer. Clear call qualities can help to elevate your business communications.

IT Consultancy

Forecasting and budgeting for your business IT can allow you to better plan for the coming years. We can support you to keep you on track with reaching your goals.

Broadband

As direct BT wholesalers, we will review the BT portal for you to check usage information. Our broadband packages also come with unlimited support, and we guarantee to match the price of your existing broadband provider or genuine quote.

Immediate IT Support Solutions in Southampton

Our outstanding IT service includes planning and upscaling. We want to provide you with the most proactive solutions to help you reach your business goals. We aim to keep your IT infrastructure working seamlessly to ensure smooth operations for your team for today and tomorrow.

We offer both on-site support and remote support to all employees so no matter where you’re working from, you have peace of mind that we are there to support you.

Any provider who doesn’t plan for at least the next three years may limit your success!

Immediate IT Support Solutions

Customer Reviews

Join our satisfied clients across Southampton, Hampshire and West Sussex who trust us to handle their diverse IT issues.
Don't just take our word for it... here's what they had to say

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

Easy 4 Step On-Boarding Process

We make it simple for your businesses in Southampton to switch to our proactive IT Support Services. Our simple and pain-free 4-step onboarding process has been built to give you peace of mind from day one.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Improve, Refine &
Start to Supporting

Recommend,
Adjust & Refine

What's Included?

The focus on your IT Support should always be on increased uptime on any diverse IT issues you encounter.Our regular reviews and 24/7 monitoring allows us to prevent possible issues from arising.

Unlimited Support

Immediate IT support solutions to all employees who have full access to our friendly expert technicians

Tailored packages

A bespoke IT solution service where you only pay for what you need with annual meetings to plan and review your needs

Online Support Portal

Easy access to our fast-response IT ticketing system through your online portal client portal

Remote Support & Onsite Support

Reliable technicians will support your team both remotely and onsite. Learn more on our pricing page for dynamic IT solutions for hybrid workers.

Regular Updates

Regular updates, reviews and training available to ensure all of your staff are getting the most out of your IT

Annual Deep dives

Annual deep dive strategy sessions with your client relationship manager to help plan your businesses future.

Business phones in Petersfield

Focus on uptime with Syn-Star's IT Support Solutions in Southampton

Your IT infrastructure is essential for your success.

Implementing new technologies can give you a competitive edge while allowing your business to grow.

Proactive IT Support is also essential. This doesn’t just fix issues when they arise. Instead, we work to seek out and rectify potential issues before they affect your systems.

Why choose Syn-Star?

We Get to Know You!

Our IT Support in Southampton is tailored to your needs from the moment you sign up.

We strive to learn your business so we can give better care to your systems, requirements, and goals.

Competitive

We believe all businesses should benefit from a bespoke IT Support package. As well as only paying for what you need we also don't cap the number of support requests your team can send.
Working together let us help you achieve your goals while increasing your productivity.

Great Customer Service

Our clients are our partners. We want to work together to give you the best possible experience.
Your dedicated account manager will aid you in goal fulfilment and the implementation of all new technology.

Get an instant quote now for
our IT support in Southampton

Looking for IT support in Southampton? We can provide you with a obligation-free quote.

Or call our sales line:

Modernise your systems with Syn-Stars IT support solutions in Southampton

Our 90-day happiness guarantee allows you to exit your contract at any point within the first 90 days. Although, once you’ve tried our services, you won’t ever want to leave!

At Syn-Star, we hold trust and value at the core of our partnerships. We aim to be a long-term solution for your business. 

IT support providers free promise transitioning bonus

Honest Results

We take a proactive approach to ensure your get swift resolutions from our efficient helpdesk.
Our clients have seen minimal disruption since coming on board with us due to our strict focus on your uptime.The results speak for themselves.

0 %

Tickets Resolved Under 2 Hours

0 %

Increase in first fix resolved than previous year

0

Out of 5 Star
Reviews

How we've helped our clients

Find out what other people have to say...

Our Partnerships

Frequently asked questions...

The best IT Support isn’t just a company. Instead, it’s a way of working where your goals and needs come first. 

We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.

Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We offer transparent pricing, bespoke to your individual business.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology. 

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.

We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we will help you through our simple onboarding process that is included within your quote.

IT Support Quote

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Discuss IT Support

Is your IT support up to industry standards?

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.