Sales:
0800 508 8332

IT Support Services

We’re passionate about offering expert IT Support Services that ensure all areas
of your business are interconnected through reliable and secure IT.

We're driven to help your business grow by offering a seamless and unlimited IT Support Service...

In a world of constant change, having a reliable and effective IT system is important for every business… whatever its size.

With Syn-Star, we’ll provide unlimited IT Support, and ensure your business IT is safe and secure with our constant error monitoring 24 hours a day, 7 days a week.  

Our IT Support includes weekly updates and security patches. You’ll receive regular IT reports of our findings too.

IT Support Syn-star
Computer support for business

Our IT Support Services

Our fully managed IT Support Service will help your business grow thanks to the increased productivity it will provide.

Fully Managed IT Support

Remote Support
for Business

We provide top level IT Support to small and medium-sized businesses. Our packages provide everything you need for an effective IT department. From emergency IT help, to routine monitoring and testing, we’re here for you.

Cloud
Solutions

From data storage, to enhanced collaboration with cloud-based software, we’re able to support you with the cloud solutions you need. We’re experienced with Office 365, SharePoint, Microsoft Azure, G Suite and other cloud-based programmes. 

Office Moves
& Cabling

With our office moves and cabling service, we ensure there’s business continuity throughout every step of the IT project. Whether you’re relocating, or you’re making changes to your IT infrastructure, talk to us for more. 

IT Strategy and Review

IT Strategy
& Review

Your IT plays a key part in helping you execute your organisation’s strategy.  From ensuring you have the correct budgets for your technology, to having a clear roadmap of what IT you need to achieve your goals, we’ll work with you to ensure your IT is aligned with every department and its needs. 

Cyber Security Training

Cyber Security
Training

One of the biggest threats to your business is when staff have a lack of awareness on how to be cyber secure. With our training and ongoing awareness campaigns, we’ll ensure your IT systems are secure and compliant. Our packages will offer protection and peace of mind.

Business IT Consultancy

Business IT
Consultancy

Whatever your IT need, we’re here to provide impartial advice. Whether you’re looking for ongoing consultancy, or need support for ad-hoc IT projects, our skilled team are adaptable to whatever you need. With our consultancy, you’ll work with our most experienced staff.

You've got questions about IT Support, we've got the answers...

We understand that choosing to invest in something you may have limited knowledge about can be a daunting task. 

That’s why we’ve made it simple for you to get the answers to the questions about IT Support answered. 

We're focused on understanding you, so we can best support you. Switching to Syn-Star is easy-peasy...

We have a structured four phase on-boarding process that is included for all of our new IT Support clients.

Download our free PDF about switching to Syn-Star for IT Support here:

Our mission is simple - to support the growth of your business by providing an excellent IT support service

Our support is designed to meet and exceed the needs of your business. We’re equipped to provide small business IT support, even as you scale and grow.  Our technicians are ready to identify with your pains, swiftly rectify the causes, and maintain your business technology for the long term.

What if you're not better
than the others?

Whether you’re looking to transfer to a new IT Support provider, or want to start using an IT Support specialist like us, we’re here for you.  

Our 90 Day Happiness Guarantee allows you to stop your Syn-Star contract within the first 90 days if you’re not happy with the service we provide.

We also guarantee that every emergency issue logged by a member of your team will be responded to within two hours of our IT support opening times. 

Why our customers
choose us

Delivering the best IT Support is what we’re good at. Established in 2002, our excellent team have decades of experience between them. We specialise in a universal service and can help you with any IT needs your business may have.

Complete technology
support

Straightforward
pricing

Qualified &
experienced team

Reviews geared
towards the future

Skilled project
management

Hardware & software
support and supply

Our Partnerships

Get an instant
IT Support quote now

Looking for the cost of unlimited IT Support?

By completing our instant quote for IT Support, you’ll get an idea of how much it will cost per month for an unlimited service. 

The quote only includes hardware, and does exclude licencing for software, such as anti-virus and Microsoft Office 365.   

Or call our sales line:

What hardware does your company have that needs support?

Computers

Servers

We provide IT Support to the following industries

Our IT Support is fully bespoke and can be tailored to your needs. Here’s some of the many industries we provide an IT solution to…

Questions we get
frequently asked...

What is IT Support? Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this.

Is my data safe with Syn-Star? Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting yours and your clients' personal data, especially when we're working on your machines to offer IT Support.

What experience do you have? We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.

Are you located too far to offer IT Support? Nope! About 97% of the IT Support we offer is achieved remotely. We're based in Hampshire, but we support businesses across the country with their IT systems. If you're in need of an on-site visit, this may be arranged.

How long do I need to commit to Syn-Star? Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We're not in the business to tie you in to a lengthy IT support contract.

Why is IT Support important? The role of an IT Support specialist is to ensure your technology is doing what it's designed to do. IT Support is important because the team make sure your data is stored within in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.

What if I am not happy with your service? We have a 90 days happiness guarantee - this means if you're not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we're confident you'll never need to do this.

How do I know you do a good job? We've been an IT provider for more than 20 years. That's testament to the hard work and skills of our brilliant team. We'd be happy to connect you with a client of ours to ask.

How does IT Support work? IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by and IT Support specialist too. Problems tend to be resolved in-person or remotely.

Do you offer discounts for charities? We love working with charities and discount our IT services to good causes. We're sometimes interested in volunteering for events too, so get in touch and let us know what you're up to.

What is the cost? Our pricing starts at £300 for up to 10 machines, then there is a set charge per machine thereafter. The cost also depends on any additional requirements, such as anti-virus, cloud software and more.

What about employees with two or more machines? Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but a laptop and tablet, we'll support you with them too.

How do you set up IT Support? Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey onboarding process which is included in cost.

Providing super-fast IT locally and nationally

Based in South England, we have been providing IT Support to hundreds of companies across Hampshire, West Sussex and Surrey for more than 19 years. But we also work with businesses across the UK too.  Wherever you may be, we’re here to provide proactive IT Support today.

I just wanted to say a very big thank you to the Syn-Star team for their assistance with setting up SharePoint.  The service they provide is absolutely fantastic and I was most grateful for the patience of the team.

Karen Smith, Cashflow Creators

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using there time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team are doing and how productive they are being, we are able to monitor them and create screen shots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Our International Efforts

We are proud to partner with ‘Buy 1 Give 1’ to help causes around the world.

As a member of this organisation, our membership fee directly funds various developments, innovations and operations across the globe.

There are more than 500 carefully screened, high-impact projects taking place with sustainable development goals which we are hugely proud to help.

Because of our engagement with this charity, we can directly track the impact Syn-Star has on the lives of many. Every new client allows us to provide a new donation to this cause.

A Little Closer To Home

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyberattacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alert to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team. We’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your companies number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team work remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.