How much does IT support cost for a UK business?
Well, we all know the answer… How long is a piece of network cable? For fully managed, unlimited IT support we charge £55 per main device (a user’s 2nd or 3rd device is free).
The cost of bad IT support is huge for your business, obvious huh? But seriously, the true cost is, an unproductive workforce, a reduction in morale and most importantly an unsafe network!
We provide professional IT solutions to support your business.
We help all kinds of businesses with IT support across the UK.
Our standard package is £55 per machine
(Including servers)
Our support includes all the weekly security updates, monthly account reviews and any help you need to grow! But we don’t just do IT, we are your complete technology partner.
If you would like a personalised quote for your business click below.
Since 2002 we have been supporting companies like yours, but why do they choose to stay with us?
Syn-Star are a trusted managed support service (MSP) unlike your typical break-fix support we remotely manage our customer’s IT.
We look after your systems and can see the health of each device, access each device remotely, perform security updates, fix bugs and notify you of any problems before they happen.
Using an (MSP) gives complete visibility over their workforce. This means temporary workers, consultants, freelancers and contractors will have full remote support access on their devices.
As technology grows increasingly complex in-house hardware and software management becomes more challenging. When you choose to outsource your IT to an MSP provider you benefit from unlimited support and no limits on the type of technology you want to implement.
Book a call to discuss how switching to Syn-Star will Improve your IT.
This is not an easy question to answer. However the best way to get value from your IT support provider is to let them do what you are paying them to do. What does this mean?
If you have unlimited support, make sure no-one in your business is doing the work, your internal resources should be focused on managing the relationship and ensuring the IT support company is providing the service they should be to help you and your team succeed. This sounds simple, but we find a lot of internal people like to ‘tinker’ with the IT instead of doing the job they are paid to do.
Contact Syn-Star today so we can complete a full site audit to tell you how efficient you are and your team are being.
Have a Question?
Get in touch
Everything a business needs to grow and run efficiently.
We do not just provide break-fix. It is helping you plan to grow, but also understanding your budget and your requirements per user.
All physical machines (Microsoft &/or Apple Mac) as standard.
Absolutely! We have a dedicated team working in our repairs workshop five days a week. We repair all your business technology, Computers, servers, mobiles, tablets and printers
Our standard charge is £95+VAT per hour, but if you are a support client, this is discounted down to £80+VAT per hour.
We also only charge a minimum of 1 hour for the first hour, it is then in 15 minute increments there after.
The cost of delivery and collection varies depending on your location. If you are located in the South, we will often be able to collect and delivery in person. If you are located across the UK, we will charge according to courier costs and if you want insurance.
Prices are available upon request.
This really depends on what the server is doing. If it is just running a few applications will cost approximately £1,000. But if it is running multiple virtual machines and multiple SQL databases this will be more.
The best guestimate for installing a server is between £1,000 – £2,500. Please contact us today and we will be delighted to give you an exact quotation to install a new server for you.
If you are one of our monthly support client we charge a fixed rate of £145+VAT.
What is important to remember is we will do all the pre installation at our premises, meaning a lot less disruption for you and your colleagues.
We will then be able to complete the installation once the machine is at your location. A lot of personalisation if we are migrating you from one machine to another.
If you are not on a monthly support package, we charge £95+VAT per hour for installation.
It is difficult to give the exact price, as depends on the printer and how many users.
We charge per hour and usually takes 1-2 hours on average.
Our hourly charge is £80+VAT for support client and £95+VAT for non-monthly support clients.
We charge exactly the same as Microsoft, we do not ‘load our prices’
Please click here for UpToDate prices from Microsoft.
Please contact us for exact details and help on which will be best for you and your business.
We charge £2.40+VAT per month / per user for a standalone cloud backup of your Microsoft 365.
Please also bare in mind that the ‘dataset’ within 365 is fragmented with Teams and SharePoint, so you will require one additional license for this.
e.g. you are a business of 10 people using Microsoft 365 applications, Teams and SharePoint, you will require 11 licenses (11x£2.40 = £26.40+VAT)
We charge £60+VAT per month for up to 3TB of data.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
