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IT Support in Guildford

Does your business implement the latest technology?

Grow your business through modern systems and proactive IT support solutions.

How could your business in Guildford benefit from managed IT solutions?

Your business operates like no other, the systems you use and how you use them at the heart of your operations is dynamic.

Your outsourced IT Support provider should be just as agile and dynamic offering you the best possible support for the systems you use.

At Syn-Star we create your bespoke package based on your individual needs. Whether your team work from the office, out on call, or fully based at home, we can provide you with unlimited on-site and remote IT Support.

Services we offer:

All your tech needs under one roof!

Backup &
Disaster Recovery

We safeguard your business so that if a disaster does occur, you know you can easily retrieve your data with a comprehensive business continuity plan if the worst were to happen.

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.

Book a call now with one of our experts today to find the best options for your business.

Total Cyber
Solutions

We work with you to ensure your business is protected by implementing a strategic cyber security defences. We can test your existing cyber security defences (network penetration testing), and use these results to implement an improved defence plan for the future.

Business Phones

We have been providing businesses in Guilford with tailored business communications for over 20 years. Our modern phone systems are easily adapted to suit your business.

Maintaining all of your business technology in one place means you get instant support from a provider you can trust.

IT Consultancy

Do you have an internal team that help manage the day-to-day operations of your IT?

We can support them manage your IT, plan for the future, budget, and supply the hardware and cyber solutions you need.

Broadband

We are direct BT wholesalers, meaning we use the BT portal on your behalf and can access your usage information in real-time.
Our broadband comes with unlimited support for all employees. We also guarantee a price match of your current broadband or quote.

Cloud
Computing

Cloud solutions give you and your employees the flexibility to operate from anywhere at any time.

Is cloud right for your business? Book a call now and we can discuss the options for your business.

Total Cyber
Solutions

We can work with you to test your existing cyber security defences (network penetration testing), and use these results to implement a new strategic defence that has been properly tested and monitored for the future safeguarding of your business.

Business Phones

We have been providing tailored business communications for over 20 years. Our modern phone systems are easily adapted to suit your business.

Do your telecoms improve your Team and Customer's experience of your business??

IT Consultancy

Do you have an internal team or person that currently looks after the day-to-day IT?

We can help them manage your IT better, plan for the future, budget, or supply hardware and cyber solutions.

Broadband

We are direct BT wholesalers, meaning we can use the BT portal on your behalf and see usage information in real time. Our broadband comes with unlimited support and we guarantee a price match of your current broadband or quote.

Grow your business faster with managed IT Support in Guildford

Break-fix IT Support won’t do for leading businesses in Guildford. Managed IT Support is the way forward, to improve company-wide productivity. 

Reaching and exceeding your goals is a must. Let us support you with the planning and upscaling of your business I.T. We ensure you are leveraging the latest technology to your advantage.

Talk to us today if you think you are missing out on the advantages of proactive I.T. support?

Happy customers discussing Microsoft 365 licences and how this can help their business

Customer Reviews

Join our satisfied clients across Guildford who trust us to manage their diverse IT systems.
Don't just take our word for it...

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

Find out what other people have to say...

Easy 4 Step On-Boarding Process

It’s always worrying transitioning to a new IT Support company. We understand this so we have created a simple onboarding process so that you can understand each of the steps involved. 

For your added peace of mind, we offer a 90-day happiness guarantee because we are so confident you will be satisfied.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Improve, Refine &
Start to Supporting

Recommend,
Adjust & Refine

What's Included?

Our IT Support team is dedicated to ensuring maximum uptime of your systems. We proactively conduct regular reviews and provide 24/7 monitoring to prevent any potential issues from disrupting your operations.

Unlimited Support in Guildford

Unlimited IT support with total access for every staff member

Tailored packages

A tailored service where you only pay for what you need

Online Support Portal

Easy access to our fast-response IT expertise through your own online portal client portal

Remote & Onsite Support

Our technicians will support you both remotely and onsite for all your IT needs

Regular Updates

Regular updates and reporting on uptime analysis to ensure you are getting the most out of your I.T.

Annual Deep dives

Annual deep dive strategy sessions with your client relationship manager to help you grow your business

Client Relationship Manager

Your own dedicated client relationship manager that will discuss solutions, troubleshoot issues and provide expert advice.

Cyber Security & Compliance

Access to a full range of experts that can help implement, maintain and look after the cyber security of your business.

IT Support technician holding wires

Prioritise uptime and productivity with IT Support in Guildford!

Your IT infrastructure is crucial for success.

The latest working technology can help you grow while giving you a competitive edge. Likewise, any downtime can greatly affect both profit and morale.

Proactive IT Support in Guildford doesn’t just aim to fix issues when they occur. Instead, we work to put measures into place that prevent those issues from happening.

Why choose Syn-Star?

We Get to Know You!

We tailor our IT Support from the day you join us.

During your introductory meeting, you will speak to an industry expert who will take the time to thoroughly learn your systems and create an IT Support package to fit your bespoke needs. They can be changed and reviewed over time at your request.

Competitive

Robust IT Support should be accessible for all businesses of all sizes. You need to be able to send unlimited tickets for both big and small issues, as well as know that your security and networks are well-maintained.

Your quote includes everything you may need, meaning no nasty surprises to your budget!

Great Customer Service

We hold ourselves to a high standard, meaning exceptional customer service is guaranteed. Our team of dedicated technicians utilise both training and experience to offer you the best possible service.

Our technicians have over 50 years of training and experience combined. This translates to significantly less downtime for you.

Get a Quote now!
IT Support in Guildford

Looking for IT support in Guildford? We can provide you with a obligation-free quote.

Or call our sales line:

Modern IT: choose Syn-Star for IT Support in Guildford today!

Our 90-day happiness guarantee shows how confident we are with our support. If you’re not completely satisfied within the first 90 days, you can end the contract with no penalties.

At Syn-Star, we believe in an active partnership, comprising of trust and value. We aim to be a long-term solution for your business. 

IT support providers free promise transitioning bonus

Honest Results

0 %

Tickets Resolved faster than emergency SLA!

0 %

Increase in first fix resolved than 2022

0

Out of 5 Star Customer Review

How we helped businesses like yours!

Checkout our Learning Centre

Our Partnerships

Questions we frequently get asked...

The best IT Support isn’t a company. Instead, it’s a way of working where the client’s needs and goals are prioritised.

We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.

Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We offer transparent pricing, bespoke to your individual business.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology. 

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.

We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we will help you through our simple onboarding process that is included within your quote.

Let's Talk!

Have a query relating to our IT support services in Guildford?

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Discuss IT Support

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Is your IT support up to industry standards?

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.