Sales: 0333 242 2441

IT Support Petersfield

Providing effective technology support and maintenance to ensure maximum uptime from our expert IT technicians to your business in Petersfield.

IT Support Services in Petersfield

We know your business is one-of-a-kind, in the systems and processes you use to maximise you effectively therefore you deserves a bespoke IT support service to reflect this.

Syn-Star are a trusted partner that has been supporting many leading businesses in Petersfield for more than 20 years.

We serve businesses of all sizes across the South of England, including Hampshire, West Sussex including Southampton, Chichester, Winchester and Alton

We provide reliable and effective IT solutions for businesses in Petersfield by working with you to create a tailor-made package that ensures your I.T.products are put first.

Services we offer:

We can support you with all of your tech needs in Petersfield!

We not only support you with all of your IT needs but will actively monitor your devices to ensure optimum performance for all employees. 

Protecting your business data through backups ensures that in the event of data loss, your critical files can be quickly and effortlessly restored at your premises in Petersfield or online to any device. This guarantees seamless business operations without any interruptions, providing you with peace of mind knowing your business will experience minimal impact in any scenario.

By adopting cloud-based computing solutions in Petersfield, your team gains the freedom to work from anywhere while securely accessing their files. This not only promotes flexibility but also opens the door for your business to embrace remote positions, attracting top talent without being constrained by geographical boundaries.

Our advanced cyber security solutions in Petersfield ensure that your business is protected from the constantly changing cyber threat landscape. Our team of in-house cyber security experts will assess your risk profile upon joining us and provide customised strategies to enhance your defence according to industry standards and regulations.

VoIP business phones empower your team to seamlessly handle calls from various devices of their choice, including desk phones, smartphones, and handheld devices, without any additional charges. Enhancing internal communication not only boosts professionalism but also demonstrates your business’s tech-savvy image, signalling progress and success to your valued customers.

As your business strategically maps out its IT needs and resource allocation, this process lays the foundation for a clear technology roadmap. This roadmap guarantees that your business moves forward by optimising the use of available IT systems within your specified budget.

As exclusive BT partners, we have the privilege of accessing the BT portal on your behalf, enabling seamless monitoring of your usage and performance data. Our broadband packages include unlimited support, and we are committed to not only matching but surpassing the prices offered by your current broadband provider.

By entrusting all your IT needs to us, you’ll have a single point of contact, streamlining troubleshooting processes and ensuring a smoother, hassle-free experience for your business.

Immediate IT Support Solutions in Petersfield

Our exceptional IT services focus on strategic planning and seamless scalability, aimed at providing proactive solutions to drive your business towards success in Petersfield.

We are committed to ensuring that your IT infrastructure functions seamlessly, guaranteeing smooth operations for your team both now and in the future.

With the flexibility of on-site and remote support for all employees, regardless of their location, you can trust us to deliver unwavering assistance through our customised packages tailored to meet your business needs.

Syn-Star IT Support Petersfield

Customer Reviews

Join our satisfied clients across Hampshire who trust us to handle their diverse IT issues.
Don't just take our word for it... here's what they had to say

"Thank you for being our IT superheroes throughout the year. You don't just fix our IT issues; you sprinkle a little magic on top"

Nicola

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Matt

Easy 4 Step On-Boarding Process

Moving your Petersfield-based business to our proactive IT Support Services is seamless with our efficient approach. Our simple 4-step onboarding process is tailored to give you peace of mind from the very beginning.

Information
Gathering

Meet, Learn, Audit
& Asset Tag

Improve, Refine &
Start to Supporting

Recommend,
Adjust & Refine

What's Included?

Make sure that your IT Support focuses on maximising uptime and efficiently handling a variety of IT challenges.

Our regular evaluations and 24/7 monitoring actively detect and resolve potential issues before they disrupt your business operations.

Immediate IT support resolutions from your dedicated technicians to all employees with measured SLA response times

A bespoke IT support package build around your needs so that you only pay for what you need.

Easy access to our fast-response IT ticketing system through your online portal client portal to track and monitor all ticket activity and resolutions. 

Remote Support & Onsite Support for all employees to ensure the most productive working styles.

Regular updates, reviews and training available to all staff to ensure you are getting the most out of your I.T.

Annual deep dive sessions with your client relationship manager to help plan, strategies and budget to get the most out of each financial year.

Experience in IT Support Petesfeild for 20+ years

As a local long-standing business based near Petersfield we take the time to understand how your business operates, and work with you to provide the best IT support in Woking.

Our services range from simple laptop and computer maintenance/updates to complete fully managed support with cyber security options.

Why choose Syn-Star?

We Get to Know You!

Our customised IT Support in Petersfield kicks off the moment you onboard with us. We are dedicated to thoroughly grasping your business to deliver exceptional support for your systems, requirements, and goals.

Competitive

We strongly believe that each business deserves a custom-tailored IT Support solution. Our commitment ensures that you only pay for the services you truly need, while also offering unlimited support requests for your team. Let's partner together to achieve your goals and enhance productivity collaboratively.

Great Customer Service

We value our clients as essential partners in our journey. Our shared goal is to provide you with an exceptional experience. Your dedicated account manager is here to support you in achieving your objectives and seamlessly implementing new technology in Woking.

Find out what other people have to say...

Get an instant quote now for
our IT support in Woking

Looking for IT support in Petersfeild? We can provide you with a obligation-free quote.

Or call our sales line:

Utilise your I.T. systems with Syn-Stars IT support solutions in Woking

With our 90-day happiness guarantee, you have the flexibility to exit your contract within the first 90 days if needed. However, once you experience the quality of our services, we are confident you’ll want to stay for the long haul!

At Syn-Star, we prioritize trust and value in our partnerships, aiming to be your dependable long-term solution for all your business needs.

IT support providers free promise transitioning bonus

Honest Results

We proactively ensure swift resolutions from our efficient helpdesk, guaranteeing minimal disruptions for our clients since joining us. Our unwavering focus on your uptime speaks volumes, with results that speak for themselves.

0 %

Tickets Resolved Under 2 Hours

0 %

Increase in first fix resolved than previous year

0

Out of 5 Star
Reviews

How we helped businesses like yours!

Our Partnerships

Questions we frequently get asked...

The best IT Support isn’t a company. Instead, it prioritises the client’s needs and goals.

We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.

Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.

At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.

To view more about our pricing please visit our pricing page.

We offer transparent pricing, bespoke to your individual business.

The answer is absolutely we can support your remote, hybrid, and office workers with ease.

We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology. 

Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.

In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.

We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!

If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.

We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.

Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime. 

No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.

We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs. 

Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.

Finally, we will help you through our simple onboarding process that is included within your quote.

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Request a Callback

Request more Information

Book a Meeting to
Discuss IT Support

Is your IT support up to industry standards?

IT Support Quote

Fill in the below to get a quote emailed to you

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.