We love that your business is unique!
You no longer need to settle for support that lumps you in with your competitors. Instead, we build a bespoke package tailored to your needs and goals.
You can utilise both on-site & remote IT support for your office-based, hybrid, and remote teams.
Your dedicated account manager will learn your business to help you implement the latest equipment.
You may want to keep things simple, which is why you’ve stayed with the same provider and settle for subpar services.
Transitioning to us is simple and pain-free. We have created an easy onboarding process to take this worry away.
On top of this, we also offer a 90-day happiness guarantee because we are that confident in our services.
We tailor our IT Support from the very beginning.
When you first make contact you will speak to a dedicated technician who will learn your systems, team requirements, and then create a bespoke plan.
We believe that reliable IT Support should be affordable for all businesses of all sizes. Your team can send unlimited support requests, allowing us to consistently provide support no matter the size or type of issue you face.
Together, we can help you achieve your business goals and make the most of the latest working technologies without leaving you out of pocket.
We have a very high standard of customer service, including both within our team and for our clients. This has proven to be successful for over 20 years.
You will have a dedicated account manager who will strive to offer excellent service and meet your working needs.
Our clients find it easier to reach their goals through planning, upscaling, and continuous support.
If your current IT provider doesn’t plan ahead for at least the next three years, you’re missing out!
Looking for IT support in Portsmouth? We can provide you with a obligation-free quote.
Or call our sales line:
All your tech needs under one roof!
We safeguard your business data so that, in the event of an issue, we can recoup most of your information and let your team get back to their day.
Cloud solutions offer flexible, secure working no matter where your employees are based.
We test your existing cyber security solutions and implement the latest updates to ensure your systems have full, wraparound care against an array of cyber threats. This helps to safeguard both your data and the future of your business.
Our modern VoIP telecoms systems allow you to utilise the latest communication technologies on desk phones, smartphones, or even through your business PC.
Whether you want support in managing your budget, or assistance in creating a forecast for your business IT, our consultancy services can help you to increase productivity and uptime.
As direct BT wholesalers, we will view the BT portal for you to gauge usage information. Our broadband packages come with unlimited support, and we guarantee to match the price of your existing broadband or genuine quote.
Your IT infrastructure plays a vital role in your success.
Having the latest working technology is crucial for growth and giving you a competitive edge. The impact of downtime can be devastating.
Our wraparound IT Support in Portsmouth works proactively. Not only will we fix issues as they arise, but we also try to put fail-safe measures into place to prevent issues occurring in the first place.
Our 90-day happiness guarantee should help to reassure you of our services. If you’re not 100% satisfied within the first 90 days, you can end the contract with no penalties.
At Syn-Star, we believe in an active partnership, comprising of trust and value. We aim to be a long-term solution for your business.
Book a call to discuss how switching to Syn-Star will improve your IT.
The best IT Support isn’t a company. Instead, it’s a way of working where the client’s needs and goals are prioritised.
We work proactively to put preventative measures into place to reduce the likelihood of things going wrong.
Should there still be an issue, we will be there, but we will try to stop those issues from occurring in the first place.
At Syn-Star, we offer our clients a 90-day happiness guarantee, giving them the opportunity to end the contract if they are not satisfied within this period. However, it’s important to note that our full contract duration is actually 12 months, which then transitions into a three-month rolling contract. We have designed our contract structure in this way to allow us ample time to build strong relationships with our clients and earn their trust. Many businesses who have joined us on this journey have appreciated this setup, and if you have any questions about our contracts and services, please don’t hesitate to contact us. We are here to guide you through every step of the process.
To view more about our pricing please visit our pricing page.
We offer transparent pricing, bespoke to your individual business.
The answer is absolutely we can support your remote, hybrid, and office workers with ease.
We pride ourselves on our ability to provide flexible remote support using state-of-the-art technology.
Remote support is not only the fastest but also the most efficient way to get you back up and running as soon as possible.
In the rare event that we are unable to fix the issue remotely, our emergency support guarantee ensures that you will never have to wait longer than 2 hours for assistance, surpassing the industry standard of a 6-hour wait time.
We are thrilled to support local charities and committees. Talk to us today about your needs to see how we can help!
If you have an urgent support issue, it is best to contact our helpdesk during our operating hours from Monday to Friday (07:30 to 17:00). We eagerly await the opportunity to assist you.
We have been providing bespoke IT Support since 2002! If you’d like to hear first-hand from one of our satisfied clients, we’d be delighted to connect you with them for a testimonial.
Our team of dedicated technicians monitor your systems and networks to ensure everything is running correctly. They will spend time learning your business, and putting fail-safe measures into place to minimise the likelihood of downtime.
No matter how many machines you have, Syn-Star can help to protect your uptime. Let us know about any tablets or smartphones, as well as desktop and laptop computers, when you speak to a technician.
We start by thoroughly looking at the different working technologies you have in place. This allows us to gain understanding around your business needs.
Following this, we will have an in-depth discussion about your requirements, current issues, and goals for the future. This allows us to personalise your package.
Finally, we will help you through our simple onboarding process that is included within your quote.
Have a query relating to our IT support services in Portsmouth?
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
