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Syn-Star will help you grow your team of remote workers by ensuring they have fast IT support and you have the information and cybersecurity to ensure your business grows and thrives
We can provide remote and on-site IT Support for all your company’s technology. Our experts are on hand to help you. Get a quote for IT service management today.
Matt, Director, AMK Group
When you are having IT issues it can really impact your productivity which can cause down-time at cost to you! Align yourself with industry experts to ensure your IT is performing in a way that puts your business ahead of its competitors!
IT Support, sometimes known as technical support, is a service that we provide to businesses that consist of solving any IT-related issues remotely.
A large part of our onboarding process is to get to know your systems and work together to set a plan with the goal to improve the quality for maximum future-proofing.
We will also assess the security of your current systems.
With our support package, you will get unlimited support assisting with any software or hardware issues. Any employee can report an issue online or by phone instantly to ensure the fastest response and solution.
Absolutely! We use an industry-leading management system to ensure your business’s safety.
Everything we do is focused on protecting you and your client’s personal data, especially when you have employees working on their own machines from anywhere
We have been helping a range of different companies with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first line of defence when it comes to addressing your IT issues.
Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.
We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.
We’ve been an IT provider for more than 20 years. That’s testament to the hard work and skills of our brilliant team. We’d be happy to connect you with a client of ours to ask.
Read our most recent case study with DKW Engineering to hear what they had to say about us.
IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in person or remotely depending on the issue.
We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.
Please visit our Pricing page where we outline the monthly pricing of our IT Support Package.
Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.
Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
