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8 Factors to consider before moving to the Cloud

With the BT Switch-Off getting ever closer, moving your business telecoms to the Cloud should be top of your mind, but here are eight points to consider before making your move.

Contents

There are many advantages to having your business telecoms in the Cloud and with the BT Switch-off looming, you’ll soon have to switch from traditional analogue telecoms systems anyway.

To make the transition in a way that will be a success for your business, here are eight points you should think about first.

Analogue telecom systems are nearly over, moving to the cloud is the next step

The BT Switch-Off will take place at the end of 2025, when traditional ISDN and PSTN landline services will come to an end and all our telecoms transition to digital technology, such as Voice over Internet Protocol (VoIP).

This removes the need for physical phone infrastructure in streets and offices, moving telecoms into the Cloud.

Every business needs to be ready for this change and ensure their communications systems are no longer reliant on the old ISDN and PSTN networks.

If you want to learn more about the BT Switch-Off, take a look at our BT Switch-Off FAQ sheet.

8 points to consider when moving to a cloud telecoms system

While the transition to Cloud telecoms is inevitable, there’s still lots for businesses to think about to make sure they make necessary changes in a way that works for them.

As there are a lot of technology and options available for embracing Cloud-based telecoms, it’s important to understand some key questions first:

1. What hardware does your business need?

Much of the analogue equipment you have won’t be compatible, but investing in new technology designed for a digital era will help you to benefit from everything digital telecoms has to offer, including better call quality.

2. Is your broadband good enough?

Slow internet connections will affect your call quality, and with broadband having to support an ever-increasing infrastructure, you’ll need to have enough bandwidth to support your digital telecoms and IT systems.

3. What features should your telecoms offer?

The range of features offered can improve efficiency in your operations and enable greater flexibility, so you need to ensure the equipment you invest in offers all you need.

4. Do you want hosted or onsite VoIP?

While many businesses choose to go for a hosted online service, some choose to install the equipment onsite so they can maintain it themselves.

You may have more control when your telecoms infrastructure is onsite, but it requires a greater investment, more space and the skills necessary to ensure it remains reliable and that any issues can be dealt with efficiently by your team. When Cloud-hosted all the technology and maintenance is managed by the provider.

5. How reliable is your telecoms provider?

Telecoms is integral to providing great customer service, so you need to be sure the services and support you receive from your telecoms provider will be reliable enough for your business.

6. How can your VoIP services support the mobility needed in your business?

PCs, laptops, tablets, mobile phones are all vital work tools for a workforce whose “desk” could now be located anywhere. It’s important that your employees can access VoIP services wherever they are needed.

7. What contract length do you get with cloud telecoms?

It can be cheaper to sign up for longer telecoms contracts but you don’t want to be trapped and see it limit your business growth.

It’s important that the contract allows for flexibility and, conversely, you are only paying for what you need. Look at different contract structures to see how they support your business needs and how the structure affects the cost.

8. Are there hidden costs of cloud telecoms?

There are many different billing structures so it’s important to understand what is included in the charges.

Will the equipment be extra? Will your team need training? Is there a cost for terminating the contract? How much is it to scale your operations? Know your budget so you can be sure the provider you choose can meet it.

The benefits of transferring to the cloud telecoms

Moving your telecoms to the Cloud and embracing digital telecoms isn’t just about ensuring you are ready for the future; it’s about taking advantage of all the benefits it has to offer and making sure you are keeping pace with the world around you – and your competitors – by remaining efficient and productive. Benefits will include:

If you want to learn more about the benefits of VoIP, you can read our blog here.

How to make the most of Cloud telecoms?

Don’t let poor telecoms or inadequate telecoms systems affect your business efficiency and reputation, frustrate employees and customers, or harm your bottom line.

To ensure that moving your businesses to the Cloud is achieving everything it should for your business Syn-Star offesr a range of telecoms services.

So contact us today and find out how we can partner your business through digital transformation.

Have a Question? Ask us here!

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Anne-Marie Marketing Communications Manager

Anne-Marie Blazdell

Anne-Marie is Syn-Star’s dedicated Marketing Manager. Her drive for success is matched only by her compassion for the team. Always on hand with useful insights, she is a warm character who is valued by her department. 

Qualifications: BA (hons) Graphic Design

In-house training: HubSpot SEO, Sales, Adobe Suite

Favourite movie: Love Actually

Favourite artist: ABBA

Favourite food:  Gü Cheesecake

Contents

Anne-Marie Marketing Communications Manager

Anne-Marie Blazdell

Anne-Marie is Syn-Star’s dedicated Marketing Manager. Her drive for success is matched only by her compassion for the team. Always on hand with useful insights, she is a warm character who is valued by her department. 

Qualifications: BA (hons) Graphic Design

In-house training: HubSpot SEO, Sales, Adobe Suite

Favourite movie: Love Actually

Favourite artist: ABBA

Favourite food:  Gü Cheesecake

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8 Factors to consider before moving to the Cloud

With the BT Switch-Off getting ever closer, moving your business telecoms to the Cloud should be top of your mind, but here are eight points to consider before making your move.

Cloud telecoms, 8 factors to consider before switching

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There are many advantages to having your business telecoms in the Cloud and with the BT Switch-off looming, you’ll soon have to switch from traditional analogue telecoms systems anyway.

To make the transition in a way that will be a success for your business, here are eight points you should think about first.

The days of analogue telecoms systems are nearly over

The BT Switch-Off will take place at the end of 2025, when traditional ISDN and PSTN landline services will come to an end and all our telecoms transition to digital technology, such as Voice over Internet Protocol (VoIP).

This removes the need for physical phone infrastructure in streets and offices, moving telecoms into the Cloud.

Every business needs to be ready for this change and ensure their communications systems are no longer reliant on the old ISDN and PSTN networks.

If you want to learn more about the BT Switch-Off, take a look at our BT Switch-Off FAQ sheet.

8 points to consider

While the transition to Cloud telecoms is inevitable, there’s still lots for businesses to think about to make sure they make necessary changes in a way that works for them.

As there are a lot of technology and options available for embracing Cloud-based telecoms, it’s important to understand some key questions first:

1. What hardware does your business need?

Much of the analogue equipment you have won’t be compatible, but investing in new technology designed for a digital era will help you to benefit from everything digital telecoms has to offer, including better call quality.

2. Is your broadband good enough?

Slow internet connections will affect your call quality, and with broadband having to support an ever-increasing infrastructure, you’ll need to have enough bandwidth to support your digital telecoms and IT systems.

3. What features should your telecoms offer?

The range of features offered can improve efficiency in your operations and enable greater flexibility, so you need to ensure the equipment you invest in offers all you need.

4. Do you want hosted or onsite VoIP?

While many businesses choose to go for a hosted online service, some choose to install the equipment onsite so they can maintain it themselves.

You may have more control when your telecoms infrastructure is onsite, but it requires a greater investment, more space and the skills necessary to ensure it remains reliable and that any issues can be dealt with efficiently by your team. When Cloud-hosted all the technology and maintenance is managed by the provider.

5. How reliable is your telecoms provider?

Telecoms is integral to providing great customer service, so you need to be sure the services and support you receive from your telecoms provider will be reliable enough for your business.

6. How can your VoIP services support the mobility needed in your business?

PCs, laptops, tablets, mobile phones are all vital work tools for a workforce whose “desk” could now be located anywhere. It’s important that your employees can access VoIP services wherever they are needed.

7. What contract length do you need?

It can be cheaper to sign up for longer telecoms contracts but you don’t want to be trapped and see it limit your business growth.

It’s important that the contract allows for flexibility and, conversely, you are only paying for what you need. Look at different contract structures to see how they support your business needs and how the structure affects the cost.

8. Are there hidden costs?

There are many different billing structures so it’s important to understand what is included in the charges.

Will the equipment be extra? Will your team need training? Is there a cost for terminating the contract? How much is it to scale your operations? Know your budget so you can be sure the provider you choose can meet it.

The benefits of transferring your telecoms to the Cloud

Moving your telecoms to the Cloud and embracing digital telecoms isn’t just about ensuring you are ready for the future; it’s about taking advantage of all the benefits it has to offer and making sure you are keeping pace with the world around you – and your competitors – by remaining efficient and productive. Benefits will include:

 

 

If you want to learn more about the benefits of VoIP, you can read our blog here.

Do you want to make the most of Cloud telecoms?

Don’t let poor telecoms or inadequate telecoms systems affect your business efficiency and reputation, frustrate employees and customers, or harm your bottom line.

 

To ensure that moving your businesses to the Cloud is achieving everything it should for your business Syn-Star offesr a range of telecoms services. So contact us today and find out how we can partner your business through digital transformation.

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