VoIP telecoms systems are the digital way to make calls, but what benefits do they bring for businesses?
Switching your telecoms may seem daunting but with the right support and planning, the transition can be seamless with no disruption. And at the end you’ll find that a VoIP telecoms system will transform how your business stays connected. Let’s look at the benefits of VoIP telecoms in the workplace.
If you read the Syn-Star blog you’ll know we’ve talked a lot about the BT Switch off due to happen at the end of 2025; that’s because it will significantly impact many businesses.
The BT Switch-Off signifies the end of the ISDN and PSTN services and the switch from a traditional landline to a digital Voice over Internet Protocol (VoIP) system. The switch from analogue to digital will affect how we communicate with each other and if you aren’t ready for the change you will find that your business is left behind as competitors take advantage of the benefits the new technology has to offer.
In the workplace, VoIP telecoms systems can deliver a number of benefits:
VoIP systems tend to be less expensive to set up and maintain than traditional phone systems, as they use the internet rather than phone lines, an older technology that’s becoming increasingly costly to maintain.
VoIP systems allow users to make and receive calls from any location with an internet connection, making it easier for remote or mobile workers to stay connected. This is critical if you want to be able to offer your team a hybrid work environment. A VoIP system will allow people to work wherever they need to yet remain connected to customers and the rest of the team so productivity can be maintained, and even increased.
VoIP systems can be easily integrated with other communications and productivity tools, such as chat and videoconferencing software, or other important systems and software that your business already uses. For example, if you use HubSpot CRM, our 3CX VoIP system will integrate seamlessly into it.
VoIP systems can be easily scaled up or down to accommodate changes in the size of an organisation or the needs of its employees. Syn-Star phone systems are fully scalable; they allow you to grow and shrink as your business does so that you’re not wasting money on services you don’t need.
VoIP systems often offer advanced features such as call forwarding, voicemail, call routing, conference calling for many users, share presentations and text messages, which can improve efficiency and productivity in the workplace by promoting agility. It’s about using those features (recording calls, having different phone books, companywide or individual voicemail) so you come across as even more professional towards your customers and your team.
Better call quality will help improve communications between businesses and their customers and remove the frustration that a poor quality call can raise, especially for customers.
Data produced by digital systems can offer insights into usage and how your business and customers are communicating, so that resources can be allocated accordingly, and services improved.
To make the switch to a VoIP system, the first thing to do is understand what equipment you have that will be affected by the switch-off.
You also need to consider more than just your phones as anything reliant on an ISDN line, such as alarms, will also be impacted. Once you understand how the BT Switch-Off will affect your business you will be in a position to know what you need from your new telecoms system.
Migrating to a VoIP system can reduce your business costs and make your business more effective, but to ensure this happens you need an implementation plan and new infrastructure based on your budget and introduced in a way that works for you. You may need an IT partner who understands your business and who can minimise disruption to its operation.
Is an outdate telecoms system harming your business? If this is the case and you want to begin your VoIP telecoms system migration today, take look at our telecoms services and learn why so many businesses have already chosen Syn-Star to be their telecoms partner. After that, let’s talk about how we can help you.
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Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
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From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
