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BT has Switched Off POP3: What does this mean for businesses

Last year BT announced that it would switch Off POP3 connector for email, but what does that mean for your business?

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In October 2022, BT switched off its POP3 connector for email. Let’s explore what this means for your business.

What is POP3 and why is it being switched off?

POP3 is an email protocol that governs how emails are sent and received. However, it is outdated, less secure and not working so well with platforms such as Microsoft 365.

BT has switched off its POP3 connecter, which allowed users of Outlook to set up and use Outlook with BT-hosted email addresses. From now on, users will be restricted only to use BT’s Webmail.

Coping with the switch-off

If you want to continue using Outlook, or other email clients, you will only be able to use them if you migrate away from BT, transferring data to another provider, for example 365.

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Is there a quick fix?

You can use Microsoft 365 and Outlook for your business. Looking for alternatives now can help you to utilise the latest working tech.

Comparing email protocols

POP3 is quick and simple to use because it only downloads emails simultaneously from your inbox. 

It doesn’t synchronise between different devices or let you organise emails in the server mailbox, and if you lose access to your main device, you also lose access to all past emails.

SMTP

Alternatively, SMTP is easy to use and the server will keep trying to resend an email until it’s successful, keeping you informed.

However, security isn’t so tight and SMTP servers can reject email messages over a certain length.

IMAP

IMAP doesn’t try to download the entire email until you open it and allows access to your emails from multiple locations and devices at the same time.

However, accessing email is slower because folders need to be synchronised every time a message is sent or received. 

You also need an active internet connection for it to work and a larger mailbox storage space.

Choosing the best email protocol for your business

Making the switch will provide:

  • Better email account accessibility
  • Better productivity through increased real-time collaboration
  • Automatic backing up of emails and data
  • Trusted source and high-end security
  • Online conferencing.

If you’re concerned about losing POP3 connectivity, you want to migrate data or use a new email system, take a look at our IT Support Services or contact us today and talk to one of our team who specialises in connectivity.

Verity Marketing Administrator

Verity Armstrong

Verity is our resident wordsmith. She spent time honing her skills as a freelance writer for a number of different industries from 2020 to 2023. Now, Verity writes about IT support and cyber security for Syn-Star. Outside of this, she curates content for Mindful Me, a blog about well-being and leading a more positive lifestyle.

Qualifications: BA (hons) Psychology, MA (Merit) Youth Justice, Community Safety & Applied Criminology

In-house training: HubSpot SEO, SEO 2, Digital Marketing

Favourite movie: Harry Potter and Lord of the Rings

Favourite band: Hollowstar

Favourite food:  Pad Thai or enchiladas

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Verity Marketing Administrator

Verity Armstrong

Verity is our resident wordsmith. She spent time honing her skills as a freelance writer for a number of different industries from 2020 to 2023. Now, Verity writes about IT support and cyber security for Syn-Star. Outside of this, she curates content for Mindful Me, a blog about well-being and leading a more positive lifestyle.

Qualifications: BA (hons) Psychology, MA (Merit) Youth Justice, Community Safety & Applied Criminology

In-house training: HubSpot SEO, SEO 2, Digital Marketing

Favourite movie: Harry Potter and Lord of the Rings

Favourite band: Hollowstar

Favourite food:  Pad Thai or enchiladas

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