Are you seeing your IT infrastructure growing and feeling out of your depth? If you’re asking yourself when’s the right time to invest in IT support then we’ve got the answers for you.
IT is so critical to many organisations, and yet many businesses struggle to manage their own IT, partly because of concerns over budget, but also because they’re not sure when right time is to call in outside support. Here are some tell-tell signs that now is the right time.
You could say that when you’re experiencing a lot of IT issues, it’s time to get IT support, but by then it’s often too late. However, there are other, earlier, signs in business that are better indicators that you are ready for specialist IT support:
Growing your business for the future and ensuring that it can remain competitive often involves a digital transformation to varying degrees, because we are now heavily dependent on IT to run many aspects of our business operations.
You also want to increase productivity, efficiency and collaboration and will need to develop an IT strategy to establish the path to success, putting in place the right IT building blocks to deliver a successful digital transformation.
At Syn-Star, we partner many businesses to deliver their digital transformation. This takes specialist knowledge in technology and an understanding of how it can be applied in your particular circumstance to transform your business.
Your customers want to engage with your business in a variety of ways and many of them will involve technology. Websites, social media, communication channels, your own network and any other technology you use to deliver customer support needs to be reliable and secure to make sure that your customer experience is seamless.
Your IT can deliver your business a USP and improve your competitiveness, but it will take specialist IT knowledge to maintain network connectivity and build an infrastructure that delivers excellent service, every time.
We’ve previously discussed seven ways IT support will save your business money. Specialist IT support can save you money by saving time, ensuring that you invest in the right solutions, that you only buy what you need and you can scale up and down along with the needs of your business. It ensures that you don’t lose money through reduced productivity during IT downtime.
Being reliant on tech makes IT support a worthwhile investment that saves you money long term, and if you have a contract in place with an outsourced IT support provider, fixed costs contract makes it easier to budget for.
If your job is not IT but you find yourself spending more time on IT issues, it can be very frustrating and detrimental to the business, because you aren’t using your specialist skills where they are best placed.
Monitoring systems means you can identify weaknesses and areas to be addressed and be proactive in your approach. But many businesses don’t have the time to do this and are reactive, addressing a problem only after is has arisen. Keeping systems working at optimal performance requires time that you may not have.
Technology moves fast and unless you’re working in this world daily, it can be hard to keep on top of it.
IT specialists spend their time doing just that and then they share their knowledge with their clients to help them get to the right solution more quickly. They do this by partnering with you to understand your business and its needs and then by helping you to implement the right solution based on their understanding. There is no one-size-fits-all when it comes to technology, but to remain competitive, you need to keep up with the Joneses.
Cyber-attacks are on the increase and businesses are concerned about the robustness of their security measures, employee awareness and initial actions in the event of a cyber-attack. They also want to be able to demonstrate to employees and external partners that they take their online safety seriously and have the right security measures in place, including a disaster recovery plan.
Cyber-attacks cost businesses through downtime and loss of reputation. It requires ongoing vigilance as well as employee involvement, and putting policies and procedures in place that are adhered to.
If you believe there is any risk to your business, because your business is only as secure as its least secure machine, then you need to have IT support to address risks and weaknesses in your systems.
If you’re thinking about IT support, our guides on choosing a new IT support provider and Switching and How to switch IT support provider can help you get started. Alternatively, contact us to learn more about the services we can provide for your business.
Good IT companies provide a range of specialist services and consist of experts who can drill down into their specific areas, meaning no matter the challenge, there are the skills, knowledge and experience to manage it.
At Syn-Star we offer just that, providing an end-to-end service for all your IT needs, including:
If you would like to learn more about what Syn-Star can do for your business, why not contact us and let us perform a benchmark test so you can understand how secure your IT is to give you peace of mind?
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Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
