We provide IT Support services in Romsey for businesses of all sizes. Get fully managed and proactive IT support services in Romsey and the surrounding areas today.
We provide IT Support services in Romsey for businesses of all sizes. Get fully managed and proactive IT support services in Romsey and the surrounding areas today.
Whether you are looking for IT Support services in Romsey for the first time, or you currently use an IT support company and you are looking for a change, we’re here for you.
With a vast portfolio of supporting people like you with their business technology, we’re passionate about making a positive difference to your IT.
Everything we do is focused on helping you and your team develop your business.
Increasing your uptime can allow you to make the most of the hours available to you.
Downtime is incredibly frustrating not only for you but your clients as well.
Keep your systems up and running by partnering with an IT support company who has your working needs in mind.
As a minimum, every IT company in the industry should have the following attributes and we are no different:
We always heard the same story from clients. You partner with a new IT company and before you realise it, it’s too late the wrong decision has been made! And in modern times, you can’t afford for this to happen. We are at a point in time when IT is absolutely vital for most cogs to turn in most modern businesses.
Therefore to help with the decision making and gain your trust, we offer a 90 day happiness guarantee. This allows you to move across to Syn-star, knowing that you can finish the contract within the first 90 day period if you are unhappy with our service. From our perspective, this is our time to quickly show value in our work and hopefully impress you to be a great long-term addition to your business.
Book a call to discuss how switching to Syn-Star will Improve your IT.
Client Review
Our clients are from a variety of industries and each one plays an important part in our own success. We make sure that we tailor our services to each business and make sure you are thriving with the latest technology. Even though a lot of clients can be supported remotely, we can also be on-site if necessary. So, if you need a call out, we can be there within a couple of hours.
Get in touch with us today to learn more!
Information Technology (IT) Support, sometimes known as technical support, is a service to an individual or business that consists of solving issues when it comes to computer technology. From assisting with software issues, to addressing matters with hardware, IT Support is focused on this.
Absolutely! We use the industry leading management systems to ensure this. Everything we do is focused on protecting your and your clients’ personal data, especially when we’re working on your machines to offer IT Support.
We have been helping companies like you with IT and telecoms since 2002. Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.
Nope! About 97% of the IT Support we offer is achieved remotely. We’re based in Hampshire, but we support businesses across the country with their IT systems. If you’re in need of an on-site visit, this may be arranged.
Our IT Support contracts are for a minimum of 12 months, and then continue on a three month rolling contract. We’re not in the business to tie you in to a lengthy IT support contract.
The role of an IT Support specialist is to ensure your technology is doing what it’s designed to do. IT Support is important because the team makes sure your data is stored in a secure way. Without the support of an IT professional, you may loose important information and interrupt business operations.
We have a 90 days happiness guarantee – this means if you’re not truly satisfied with our IT Support for business service within the first 90 days, you can terminate your contract. But we’re confident you’ll never need to do this.
We have case studies from previous clients that you can read, as well as reviews on Google. In addition to this, we have been running for over 20 years. This wouldn’t be possible without a client base.
IT technical support monitors the systems and networks belonging to a business. General day-to-day maintenance, such as updates, is conducted by an IT Support specialist too. Problems tend to be resolved in-person or remotely.
We love working with charities and discount our IT services to good causes. We’re sometimes interested in volunteering for events too, so get in touch and let us know what you’re up to.
Please visit our Pricing page where we outline the monthly pricing of our IT Support Package.
Our IT Support includes support for 2nd and 3rd devices. So, if you have one computer but also a laptop and tablet, we’ll support you with them too.
Setting up IT Support for business will start with a review of your current technology. Following this, there will be a conversation about your requirements, to help with writing a bespoke proposal. If accepted, there will then be a turnkey on-boarding process which is included in the cost.
We live and breathe technology. Whether that be computer systems or security advancements, we like to be in the know. We also view our clients as partners. This means we work together to find optimal solutions to issues, as well as improvements to prevent future downtime from occurring.
We can support your IT regardless of whether you’re based in an office or work elsewhere. Remote IT support is one of our most popular services as it can be utilised by pretty much anyone.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
