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The top 5 business technology trends for 2024

Implement the newest business technology to increase traffic and make your working day more efficient.
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Although it is well known that business technology is vital for success, around 30% of UK businesses lack a transformation strategy. On top of this, nearly a third do not understand the newest technology on offer. These gaps will result in outdated systems being used, and could even result in competitors having more to offer.

How can AI be used for business?

Artificial intelligence is no longer limited to science fiction. Now, there are a variety of ways that AI can be used within your business.

From crafting content to implementing social media strategies, AI is a key part of business technology.

Some of the benefits of using AI can be:

  • Automating tasks
  • Reducing costs
  • Increased creativity
  • Saving time
  • Improved data analysis

When using AI, you need to ensure that each item produced is still checked for clarity and any errors removed. One key point to note is that a lot of current AI programs will create prose in American English. Therefore, you need to check and edit the spelling of words and phrases used, to suit UK readers. An example of this can be to change color to colour, or analyze to analyse.

Will VoIP improve my business telecoms?

Another aspect of business technology that you may want to consider is the way your business communicates. With the BT switch off fast approaching, old copper phone lines are a vastly outdated means of making and receiving calls.

Instead, your business could benefit from the use of VoIP, or Voice over Internet Protocol, telecoms.

This business tech will give you a lot more freedom, allowing you to communicate via your computer, smartphone, and desk phones. Doing so can enable your team to remain professional regardless of whether they are in the office, out on call, or even working from home. Read more about VoIP phone systems.

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How does penetration testing help my business?

Ensuring that your business is safe from cyber threats should be at the top of your priority list. One of the best ways of doing this is to check your existing security measures and how they will perform against the numerous threats on an ongoing basis.

The use of a penetration test allows a company to ethically hack your systems, attempting to gain entry from any possible vulnerabilities. These are then graded based on level of severity.

Once a report has been produced, work will be undertaken to rectify these vulnerabilities, patching up weaknesses to prevent them from being used by hackers.

A single penetration test, or even annual test, isn’t enough to keep threats at bay. Due to the ever-changing landscape of both hacking technologies and viruses, you should regularly check your systems.

What sustainable technology can my business use?

Sustainability is another large concept for business technology in 2024. Businesses need to be more aware of their impact on the environment, looking for ways to reduce their carbon footprint and general waste.

While green business technology can encompass a wide array of tools and tips, you may want to consider focusing on those that will really help to modernise your working practices. In particular, the use of cloud computing can be a great aspect of business tech.

This will allow you to work from any location, so long as you have the correct login credentials. This means no more needing to print documents to take with you if you need to work outside of the office.

Likewise, it can also reduce the need for clunky office servers, which need to be replaced and upgraded. Instead, you could utilise Microsoft SharePoint as part of your business 365 package, and continue getting the latest business tech included within their updates.

How can I secure my business technology?

Enhanced security measures are also part of the business technology trends for 2024. Allowing easy entry into your systems is a thing of the past with the latest tools available.

The first of these can be biometric authentication. This requires you to use either your fingerprint or facial recognition to be able to access an account.

However, the use of this system doesn’t mean your passwords are irrelevant. Having strong passwords is vital to prevent unauthorised users from accessing your data. To avoid your accounts being compromised, you should avoid common terms or phrases. It is best to use a random string of numbers, letters, and characters. These can be difficult to remember, so implementing a secure password manager can help you to maximise security without the need to write down or forget older passwords.

Why is IT Support vital for business technology?

Making use of the latest business technology can allow you to implement some great working tools and improve the security of your business data.

Using technology can be confusing, from deciding on which options to choose from, right down to configuring new software. This is where the use of IT Support is paramount.

IT Support encompasses a wide range of features, from fixing bugs and errors right up to ensuring security updates have been installed. Book a meeting today to find out how a combination of modern business tech and IT Support can help your employees and business as a whole.

Verity Marketing Administrator

Verity Armstrong

Verity is our resident wordsmith. She spent time honing her skills as a freelance writer for a number of different industries from 2020 to 2023. Now, Verity writes about IT support and cyber security for Syn-Star. Outside of this, she curates content for Mindful Me, a blog about well-being and leading a more positive lifestyle.

Qualifications: BA (hons) Psychology, MA (Merit) Youth Justice, Community Safety & Applied Criminology

In-house training: HubSpot SEO, SEO 2, Digital Marketing

Favourite movie: Harry Potter and Lord of the Rings

Favourite band: Hollowstar

Favourite food:  Pad Thai or enchiladas

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Verity Marketing Administrator

Verity Armstrong

Verity is our resident wordsmith. She spent time honing her skills as a freelance writer for a number of different industries from 2020 to 2023. Now, Verity writes about IT support and cyber security for Syn-Star. Outside of this, she curates content for Mindful Me, a blog about well-being and leading a more positive lifestyle.

Qualifications: BA (hons) Psychology, MA (Merit) Youth Justice, Community Safety & Applied Criminology

In-house training: HubSpot SEO, SEO 2, Digital Marketing

Favourite movie: Harry Potter and Lord of the Rings

Favourite band: Hollowstar

Favourite food:  Pad Thai or enchiladas

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