Increase your uptime using IT Support services in Godalming.
Downtime can affect your working day, as well as client accessibility. This can lead to drained profits through lost time and sales.
Make your IT usage pain-free by opting to partner with bespoke IT support in Godalming, where uptime is a priority.
For expert business, IT Support in Godalming we offer a tailored service according to the size and complexity of your IT needs, set up a Teams meeting today to talk through the best options for your business.
Syn-Star is the preferred IT Support partner for many businesses in Godalming.
We offer a scalable range of reliable, affordable IT services to businesses in Godalming.
The focus of our IT Support is to increase your up-time and increase the productivity of your staff with the IT you use. This is done using our Managed support systems where we can actively track the health of your IT.
First, it’s our experience. We have been providing proactive IT service to small and medium-sized businesses since 2002.
Next, it’s our transparency. If we think an IT solution isn’t the right fit for you, we’ll tell you about it.
We’re fully bespoke in our offering too. Whatever you need, and wherever you’re based in Godalming or the surrounding areas, our IT package will be tailored to your needs.
Book a call to discuss how switching to Syn-Star will Improve your IT.
We focus on building long-term relationships with our clients built on mutual trust, openness and partnership, taking the time to understand your needs and aspirations to we can help you to the best of our ability.
We will start our relationship with a simple, four-stage onboarding process designed for a seamless and disruption-free switching experience centred around you!
We then offer a 3-month rolling contract with clears set pricing. We don’t tie you into a set period because we’re confident you will like what you get.
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All businesses rely on their technology for everyday running, making IT Support a key part of any business operation. When technology goes wrong, you need to turn quickly to an IT Support provider for help; Syn-Star is always by your side.
We also believe that effective tech services should offer more than an emergency fix. Our holistic IT support gives you access to a wide range of strategic services for business growth and transformation.
There can be no compromise on reliability when it comes to your communications – whether your business is online or not, you rely on connectivity. We only recommend service providers who we know are effective, because we use them ourselves and know they will work for you.
Nope! About 97% of the IT support we offer is achieved remotely because it’s faster and cheaper. We can provide all of our Godalming customers a speedy IT support service if our presence is needed. We receive many on-site IT help callouts in your area and our IT helpdesk operates Monday to Friday, 07:30 to 17:00, so you can be sure that one of our experts is always less than 2 hours away.
Yes. Our IT support specialists make up a dedicated team focused on providing remote IT support when you need it. An internal IT support team, however, could be busy handling many other internal priorities at the same time. We promise that you will receive IT support withing two hours of making your initial call, no matter where you are.
We have a dedicated team working in our repairs workshop six days a week and our IT helpdesk operates Monday to Friday, 07:30 to 17:00. We provide a prompt hardware repair service for Godalming, with access to thousands of spare parts, so we can repair your machines within hours and days – not weeks and months.
For more complex repairs, when we have to order in parts, we have a strong relationship with our suppliers who support us quickly when we need it.
We’re able to support people with software issues anywhere. If you have teams working on-the-road, or based at home, we can provide remote IT support for them. In fact, we were supporting remote workers long before the days of lockdowns, so you can have confidence in our experience and know that we will provide the very best remote IT support for optimal productivity.
We provide training in three essential areas, Dark Web monitoring, cybersecurity and email phishing awareness. We make sure your team in Godalming is fully aware of the range of threats out there, so they are equipped to protect your IT systems and data.
We also help businesses to achieve Cyber Essentials accreditation, crucial for working with government bodies, charities and large corporate clients. Your customers can be confident that you have systems in place to protect their data.
We offer businesses in Godalming a full range of IT services, including help with office moves and cabling, providing Cloud-based software solutions such as Microsoft 365, and connectivity. Our strategic consultancy services can support your IT and business planning, while our experienced trainers offer training at all levels within an organisation.
Our team of advisors is ready to answer any questions you have about your IT services needs. Give us a call or arrange a Zoom or in-person appointment to help us understand your IT needs and business goals.
Then we can propose a tailored level of service, with a transparent quote for a 3-month rolling service contract. We don’t tie customers into fixed, long-term contracts because we’re confident they won’t want to leave. Simply contact us for an obligation-free discovery talk.
Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
