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Fast, reliable and secure
IT Support services for businesses
in Basingstoke
At Syn-Star, we are passionate about providing the best-outsourced IT support services in Basingstoke we can to all of our existing and new customers
Are you looking for an IT support company that can fully manage and maintain your IT systems? We have the answer.
If you are thinking about outsourcing your business IT support services, contact Syn-Star now for an obligation-free discovery discussion. Other companies in Basingstoke have already reaped the benefits of making that move.
Enjoy complete peace of mind knowing that our team of IT experts are on hand to provide a full support service across the Basingstoke area.
Our friendly team is ready to discuss the business IT support services available to support companies like yours in Basingstoke.
Whatever size of business, we can provide IT solutions which will work for you and your team.
Our aim is to support the Basingstoke business community’s grow in the future.
We take the time to understand your needs and aspirations, helping you to achieve them with the right IT support and advice through IT that works for you.
Businesses rely on their technology for everyday running, so IT Support is a key part of any business operation.
When technology goes wrong, you need to quickly turn to an IT Support service for help. At Syn-Star we believe that effective IT support offers more than just an emergency fix.
We explore holistically how IT can support your business growth through a whole range of services.
There can be no compromise on reliability when it comes to your IT.
We recommend if you are having doubts about your current provider take the security test and get your current security score. This is completely FREE.
We will send you a report outlining any possible issues, and it’s up to you to get in touch if you want us to help any further to fix any issues found.
We have been helping companies like you with IT and telecoms since 2002.
Our team comprises of senior IT solutions specialists to help you with the most complex of matters, down to 1st Line Technicians who are our first-line of defence when it comes to addressing your IT issues.
Nope! About 97% of the IT Support we offer is achieved remotely.
We’re based nearby in Hampshire, just off the A3, and around 40 minutes from Basingstoke, so can provide all of our Basingstoke customers with a speedy IT Support service.
Many of our on-site IT help callouts are in your area and our IT helpdesk operates Monday to Friday, 07:30 to 17:00, so you can be sure that one of our experts will always be only 2 hours away.
Our IT Support specialists are a dedicated team focused on providing remote IT Support, unlike an internal IT Support team which could be handling a number of internal priorities at the same time.
We promise that you receive IT Support within two hours of making your initial call no matter where you are based.
We have a dedicated team working in our repairs workshop six days a week and our IT helpdesk operates Monday to Friday, 07:30 to 17:00.
This allows us to provide a prompt hardware repairs service for Basingstoke, with access to thousands of spare parts and can repair your machines in hours and days – not weeks and months.
For more complex repairs, when we may have to order in parts, we have a strong relationship with our suppliers who support us quickly when we need to help you.
We’re able to support people with software issues anywhere. If you have teams working on the road, or perhaps they are based at home, we’re able to provide remote IT support for them.
In fact, we were supporting remote workers long before the days of lockdown, so you can have confidence in our experience and know that we will provide the very best remote IT Support in Basingstoke.
We provide training in three essential areas, Dark Web monitoring, Cyber security and email phishing awareness to make your team in Basingstoke fully aware of the range of threats out there and can play their part in protecting your IT systems.
We also help businesses to achieve Cyber Essentials accreditation so that they can work with government bodies and larger corporate clients, confident that you have systems in place to protect sensitive data.
Our team of advisors is ready to answer any questions you may have about your IT services needs.
You can give us a call, or arrange a Zoom or in-person appointment to help us understand your IT needs and business goals.
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Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being. Also they are able to clock in and out, so really good for flexi-working.
Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on. This can be run in normal or stealth mode.
Book a FREE fact finding session to discuss the different options.
We proactively seek opportunities to support good causes for our community.
From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.
We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.
Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated.
Your business will never fall behind with its technology when you work with Syn-Star.
We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.
Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats.
At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.
At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.
Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need.
From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.
There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.
Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.
With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.
