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Why it’s different working with Syn-Star compared to other IT Support companies

IT Support

The IT Support service we provide is similar to what’s on offer with other IT specialists. But we’re different.

From fixing machines which go bang, to installing new computers for that new member of your team, we concentrate on all the techie bits you don’t need to worry about.

But that’s expected, right? Indeed.

We work hard to be different. We truly believe our approach to helping companies like yours allows us to stand out among the rest.

We’re passionate about supporting the growth of your business by providing a super-fast IT Support service.

We achieve this in a variety of ways, many of which are similar to our competitors, but also have several reasons for why working with us at Syn-Star is different.

We’re invested in the future of your business.

We’re all about building relationships with people like you. We’re invested in what you wish to achieve within the next 5, 10, and perhaps 15 years.

With knowledge of your long-term business aspirations, we support you with providing the right technology to help you get to where you strive to be.

If the IT service our team provides doesn’t play a part in supporting and developing your business, we’re not doing our job properly.

We have a straightforward pricing structure.

Our pricing is simple. Pay £300 + VAT per month for up to 10 machines on unlimited and fully proactive IT Support. Then, pay per machine over the 10-machine mark.

Additional costs will occur when it comes to licencing, such as with your Microsoft Office 365 accounts.

Nonetheless, we keep it easy-to-understand to help you in making a decision that’s right for you. Feel free to get an instant quote for your business using our tool here.

Our IT Support agreements are for a minimum of 12 months, then it’s three months rolling thereafter.

We offer fully bespoke IT Support packages.

Whatever your preferred brand, to whichever specialist software required for your industry, the IT Support we provide is fully bespoke.

We’re not committed to pushing specific brands for high commission like some IT companies; we’re focused on providing you with a machine that has the right specification for your needs.

We have a 90 Days Happiness Guarantee.

In addition to having peace of mind that you will not be committed to an eye-watering lengthy contract, our 90 Days Happiness Guarantee will allow you to terminate the service we provide within the first three months if you’re not happy.

We call this the guarantee you’ll never need to use. We’re confident the decision you make to use Syn-Star for IT services will be right for you.

We have a team of dedicated Account Managers.

Our team of dedicated Account Managers are the go-to people to support you with any enquiries, ad-hoc projects, quotations and more.

They invest time in studying your business goals, understanding your IT infrastructure, and provide reports where promised.

We provide an emergency response service within two hours.

Have you experienced an IT emergency? From the minute a ticket is logged as a priority, our team will respond to the issue within two hours.

Sometimes, certain issues can take a little while longer to repair, but we guarantee you won’t be sitting about for hours on end with no ability to work.

Downtime is bad for business. That’s precisely why we’re focused on minimising this issue.

We’re not just experts in IT for business.

We here at Syn-Star specialise in telecoms for business too.

By using us as your provider for IT and telecoms, you can consolidate your monthly bills into one payment and make savings for your company.

We’ll throw in the support for your telecoms systems into your IT package for the same price too.

You can find out more about telecoms for business by clicking here.

We’re professional, but focused on having fun.

Whether you are a solicitor looking for an IT service, or perhaps an accountant seeking a helping hand with IT – whatever your industry, we’re a professional and fun team to work with.

For further details about working with Syn-Star, and to discuss your IT managed service provider in more detail, do get in touch here. On LinkedIn? Connect with us here.

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Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using there time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team are doing and how productive they are being, we are able to monitor them and create screen shots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Our International Efforts

We are proud to partner with ‘Buy 1 Give 1’ to help causes around the world.

As a member of this organisation, our membership fee directly funds various developments, innovations and operations across the globe.

There are more than 500 carefully screened, high-impact projects taking place with sustainable development goals which we are hugely proud to help.

Because of our engagement with this charity, we can directly track the impact Syn-Star has on the lives of many. Every new client allows us to provide a new donation to this cause.

A Little Closer To Home

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyberattacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alert to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team. We’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your companies number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team work remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.