To safeguard your remote workforce from cyberattacks and data breaches, you need to constantly evolve and grow to stay one step ahead of cybercriminals.
With most of your employees working remotely, it won’t take much to breach your defences. It can be something as simple as a password shared publicly on a team chat app, an accidental click on a phishing link, or confidential company information accessed through a public Wi-Fi connection.
What you need to secure
Personal device security
If your company has employees using their personal devices, it is your responsibility to ensure they are well protected. You must clearly define what is permissible and what is not e.g. the type of devices, operating systems, applications and websites that can be accessed.
It is good practice to give your employees a list of all security, remote access, VPN and other tools they need to install before they start. Your employees should be aware of the level of access and control you have over their devices, the type of technical support you will provide and the company’s right to wipe or alter the devices.
Public Wi-Fi and home Wi-Fi networks are not as secure as the LAN connection in your office. Your business should have a minimum-security standard to ensure employees don’t put company data at risk. Define everything from Wi-Fi encryption standards, Wi-Fi password difficulty, network security software, router safety guidelines and the types of devices that can be connected to the same network.
The use of public Wi-Fi must be actively discouraged. In case an employee has no other alternative, give them a list of essential safety guidelines that they need to follow. For example, secure connection, WPA3 compliance and websites to avoid.
Cybersecurity training programs
Due to this sudden migration to a remote work setup, IT teams in most organizations have been stretched. This is due to the additional care of support requests and extra checks on digital assets spread throughout the business. To help ease the load, make sure your employees get adequate cybersecurity training and are equipped to deal with common and emerging cyberthreats.
The training program should include everything from password management, using multifactor authentication, identifying phishing and ransomware attacks, guarding personal devices against cyberattacks, operating and updating security software, configuring Wi-Fi, setting up VPNs, email usage and reporting or responding to cyberattacks.
While the dangers of remote working can seem daunting, they can be remedied. Through the use of additional checks and most importantly employee training, your business can be made secure.