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Why is IT Support important for business?

Why is IT Support important?

Whatever the size of your business, effective IT Support is critical to enable it’s success.

Without super-fast and reliable IT Support, companies can fall behind their competitors and may leave themselves susceptible to unwanted headaches too.

Perhaps you’re looking for an experience IT Support provider to manage your business computers and wider technology on a regular basis, or maybe you’re just looking to partner with someone for a one-off IT project, we’ve listed some important points of using an IT Support provider such as Syn-Star.

Data storage and management is effective

Relying on someone who will help your business store and manage important data comes with huge apprehensions, but can reduce stress and increase peace of mind substantially when done well.

A professional IT Support team will ensure your important data such as employees’ salary, company income, HR details and client information is stored and managed securely.

Part of this would include the implementation of an efficient backup system which works for you.

Hiring a highly skilled and knowledgeable IT team will ensure your valuable data is protected and aligns with the strategy of your organisation.

Protection against cyber criminals

Working with an IT specialist doesn’t just protect your important files, but it prevents cybercriminals from penetrating into your system and causing issues.

IT Support professionals understand how to detect and avoid malware and viruses. Are you struggling to understand what this means? An IT expert would know exactly where to start to help.

When you commit time and resources into enhancing your IT infrastructure, you’re commissioning experts such as Syn-Star to prevent any hacks from happening.

Save on manpower

Time and time again, we have spoken with businesses who manage their IT in-house because it’s something they’ve had experience doing in the past.

Hats off to them for finding the time, but it’s impossible for any non-IT professional to keep up-to-date with all the developments in technology.

So, the consequence? The business will eventually fall behind on using the very best tech.

Besides, IT isn’t just about understanding how something works, but it’s about acknowledging the latest bugs and issues and being proactive about addressing these before they affect you.

Using an IT service provider allows you to spend the time you would have been focusing on technology on the job you know you can do well.

Effective solutions to tricky issue

Having an understanding of how to work your way around your IT systems is a plus, but what happens if something goes horribly wrong?

Using an IT specialist for business will promptly and effectively resolve any issues as and when they arise, meaning you have no need to worry about any tricky problems that may pop up.

Instil confidence in the minds of your customers

You would never tell your clients there is a possibility their personal details may be uncovered as a result of a fault within your IT system, would you?

But you’d happily share with them that you work with a leading IT specialist who ensures the data is safer, right?

Working with an IT Support company indicates you’re serious about delivering the best service through reliable and secure business technology.

Understanding and valuing the importance of IT is a good sign you value the data belonging to your customers and team.

You’re qualified in what you do, an IT Support expert is qualified in what they do

It’s simple. By working with someone who is an expert in the field of IT and wider business technology will guarantee your investment is worthwhile and will support you into the future.

IT covers a broad range of services and industries. We understand it can be daunting to find a company which is the right fit for yours so, if you’d like to speak further about potential IT Support solutions with Syn-Star, get in touch with us today.

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Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using there time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team are doing and how productive they are being, we are able to monitor them and create screen shots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Our International Efforts

We are proud to partner with ‘Buy 1 Give 1’ to help causes around the world.

As a member of this organisation, our membership fee directly funds various developments, innovations and operations across the globe.

There are more than 500 carefully screened, high-impact projects taking place with sustainable development goals which we are hugely proud to help.

Because of our engagement with this charity, we can directly track the impact Syn-Star has on the lives of many. Every new client allows us to provide a new donation to this cause.

A Little Closer To Home

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.


Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyberattacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.

We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.


Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alert to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team. We’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone

There is no need to be in the office to make and receive phone calls from your companies number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team work remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.