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Hampshire IT Support

Are you thinking of outsourcing your IT Support or switching your IT service provider?
We can help keep your business running.

Syn-Star provides reliable, innovative IT Support services to businesses in Hampshire.

Find out what makes companies switch to Syn-Star!

IT Support for Businesses in Hampshire

Are you thinking of outsourcing your IT Support or switching your IT service provider? We can help keep your business running.

Syn-Star provides reliable, innovative IT Support services to businesses in Hampshire. Find out what makes companies switch to Syn-Star!

Bespoke IT Support to help your business grow

Partnering with Syn-Star is always the smart choice. We deliver on what we promise – remote and on-site IT Support whenever you need it.

We offer a comprehensive range of services, from emergency response to a fully managed technical partnership. You can also benefit from specialist help such as cyber-security training or office rewiring. We design each package based on your individual requirements.

Contact us for a no-obligation discussion and find out why other companies in your area have made the move to Syn-Star.

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What's included?

Computer support for Hampshire that you can swear by, not at!

Whether you are a start-up entrepreneur or you’re responsible for IT systems for an established company, reliable IT support is critical for an uninterrupted operation. As your IT partner, Syn-Star is here when you need us.

Our holistic range of reliable, affordable IT services, including telecommunications, cyber-security updates and even office moves is just a phone call away for our customers across the county.

When choosing Syn-Star you will benefit from...

Partnering with businesses in all sectors across Hampshire

We believe in more than just emergency, quick-fix IT Support. At Syn-Star, we build long-term strategic partnerships with our customers, based on mutual trust and partnership, offering holistic advice.

We take the time to understand your needs and aspirations. This starts as part of our simple on-boarding process, designed for a seamless, trouble-free switchover.

We offer a 3-month rolling contract with a clear pricing structure. Unlike other firms, we don’t tie you down in a set period contract, because we’re confident we don’t need to. You will like what you see.

Why choose Syn-Star IT Support in Hampshire?

Get an IT Support Quote

Why customers across Hampshire choose us for their IT partner.

We’ve been delivering a complete IT Support service to our customers in Hampshire and surrounding counties since 2002.

We focus on you as an individual, so we can offer tailor-made support. Switching to Syn-Star is so easy...

Our mission is to support our partners in Hampshire by making sure IT drives productivity and grows with you – IT you can swear by, not at!

At Syn-Star, we grow long-term relationships with our clients who we regard as partners in IT. This lets us help you plan for the future, anticipating growth and future needs, so that your IT doesn’t limit your development. We look after today and are ready for tomorrow. 

What to expect...

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Find out what other people have to say...

Why our customers choose us

We pride ourselves in delivering the best IT support.  Established in 2002, our excellent team has decades of training and experience between them. We specialise in a universal service and can help you with any IT needs your business may have.

Client Review

"We would highly recommend Syn-Star as your IT partner/supplier. Prior to signing up with them we had a couple of different IT companies, but none seemed to or wanted to get to know our business and IT requirements."

Read a recent client case study

More guides on IT Support

Questions we frequently get asked...

Our main focus is increasing uptime. To do this, we will look at the different aspects of your devices, including hardware, software, and security management. This can help us to pinpoint issues that lead to downtime. Alongside this, we also support with any errors or problems you may face within your working day.

We are based in Hampshire, but that doesn’t mean we only help Hampshire businesses. Remote IT support is also a possibility. Therefore, whether you want to work in Portsmouth or Portugal, we can help to keep things running smoothly.

Uptime means the time spent able to use your devices to their full capacity. Likewise, downtime is when errors or damage mean you cannot use that device fully. Downtime can include a device which won’t power on, as well as software not running as it should.

We offer a two-hour guarantee during our opening times (07:30-17:00 Monday to Friday). Any tickets submitted during these hours will be responded to urgently. Realistically, your wait time is likely to be significantly shorter.

Not at all. We believe in a transparent approach to IT support. Therefore, your package includes unlimited support requests regardless of how complex or minor a problem may be.

Our IT helpdesk is ready to respond quickly to calls for help if you are hit by a cybersecurity issue. Our team of experts has decades of experience in dealing with cyberattacks and getting businesses back to work as quickly as possible.

We also offer cybersecurity training for members of staff to spot suspicious communications and we help businesses to reach the required level of security to achieve the Government’s Cyber Essentials accreditation. This shows that you have the measures in place to protect not only your own systems and data but also those of your customers.

We have a dedicated team working in our repairs workshop six days a week and our IT helpdesk operates Monday to Friday, 07:30 to 17:00. We provide a prompt, Hampshire-wide hardware repairs service, with access to thousands of spare parts, so we can repair your machines in hours and days – not weeks and months.

For more complex repairs, when we may have to order in parts, we have a strong relationship with our suppliers, who support us quickly when we need it.

We’re able to support people with software issues anywhere. If you have teams on-the-road, or based at home, we can provide remote IT support for them. In fact, we were supporting remote workers long before the days of lockdowns, so you can have confidence in our experience and know that we will provide the very best remote IT support for optimal productivity.

We provide training in three essential areas, Dark Web monitoring, cyber security and email phishing awareness. We make sure that your team is fully aware of the range of threats out there, so they are ready to protect your IT systems and data.

We also help businesses to achieve Cyber Essentials accreditation, crucial for working with government bodies, charities and large corporate clients. Your customers can be confident that you have systems in place to protect their data.

We offer businesses in Hampshire a full range of IT services, including telecoms, help with office moves and cabling, and providing Cloud-based software solutions, such as Microsoft 365, and connectivity. Our strategic consultancy services can support your IT and business planning, while our experienced trainers offer training at all levels within an organisation.

Our team of advisors is ready to answer any questions you have about your IT service needs. Give us a call or arrange a Zoom or in-person appointment to help us understand your IT needs and business goals.

We can then propose a tailored level of service for the short, medium and long-term, with a transparent quote for a 3-month rolling service contract. We don’t tie customers into fixed, long-term contracts because we’re confident they won’t want to leave. Simply contact us for an obligation-free discovery talk.

 

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Our Partnerships

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

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Is your IT support up to industry standards?

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

What we do to help out...

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.

Security

Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.


We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.

Syn-Star
Academy

Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

Robust
& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone
Systems

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.

Internet
Connectivity

With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.