0333 242 2441

Business Development Manager (IT Support)

December 2021
Syn-Star HQ | Remote | Hybrid

What we’re looking for:

Have you got what it takes to build relationships and create sales opportunities?  

Syn-Star is looking for an experienced Business Development Manager to join our growing team to focus on generating new IT Support clients. If you’re charismatic, organised, passionate about sales, and have a superb telephone manner, we’d like to hear from you! 

Your key responsibilities will be: 

  • Building rapport with our key target audience with existing data – you’ll be expected to find your own prospects too 
  • Initiating sales opportunities by booking Zoom and face-to-face appointments for our director with potential customers 
  • Asking questions to engage customers and keep the conversation going 
  • Listening to the customers’ needs to assist with qualifying the lead to book an appointment and generate repeat sales 
  • Informing customers of our product and service offering, relative to both IT support, telecoms and cyber security 
  • Answering prospect customers questions on our services and products, or being the bridge between them and our experts who may provide an answer 
  • Updating daily KPIs spreadsheets and reporting regularly on your activity to senior management 
  • Gathering key information about businesses to support your efforts in developing a strong sales pipeline 
  • Responding to in-bound inquiries via phone, online, and occasional walk-ins 
  • Using HubSpot, our CRM system which drives the sales function of the business 

You will need the following:  

  • Strong teamwork skills 
  • Quality focused 
  • Proactive customer service  
  • Ability to meet sales goals 
  • Effective at problem solving 
  • Demonstratable motivation for sales 
  • Excellent communication skills 
  • Tenacious with an ability to handle rejection and stress in soliciting leads 


  • Extra days holiday for length of service: 1 extra paid days holiday per 2 years of service up to 10 years (5 extra days) 
  • Your birthday off paid 
  • Can buy up to 5 extra days holiday per year 
  • Carryover up to 5 days holiday to the following year 
  • Up to 2 full volunteering days per year (prior notice and permission) 
  • Gym attendance is paid up to 50% per month (up to £50). 
  • 50% paid up to £100 for one off physical challenge events – e.g. tough mother, marathon etc. 
  • Day off for your child’s first day at school 

Location and hours

Our team and HQ is based at London Road, Rake, Nr Petersfield, West Sussex, GU33 7JH. However, we are able to offer successful applicants the opportunity to work remotely.  

Your contracted hours would be Monday to Friday, 0830 – 1700.  

Sound good to you? Email your CV and a covering letter to explain why you think you’re a match for this role to  

Email your C.V. with a covering letter explaining the type of position you are interested in. Send it to

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Team Productivity
& Monitoring

Team Productivity:
You and your team are able to see where they are using their time and how productive they are actually being.  Also they are able to clock in and out, so really good for flexi-working.

Team Monitoring:
If you would like to know what your team is doing and how productive they are being, we are able to monitor them and create screenshots of what they are working on.  This can be run in normal or stealth mode.

Book a FREE fact finding session to discuss the different options.

Our International Efforts

We are proud to partner with ‘Buy 1 Give 1’ to help causes around the world.

As a member of this organisation, our membership fee directly funds various developments, innovations and operations across the globe.

There are more than 500 carefully screened, high-impact projects taking place with sustainable development goals which we are hugely proud to help.

Because of our engagement with this charity, we can directly track the impact Syn-Star has on the lives of many. Every new client allows us to provide a new donation to this cause.

A Little Closer To Home

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.


Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyber-attacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.

We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.


Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alerted to these threats. 

Team Productivity & Monitoring

At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team, we’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone

There is no need to be in the office to make and receive phone calls from your company’s number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team works remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.